What Is CRM Marketing?
What Is CRM Marketing? CRM stands for Customer Relationship Management. Businesses use CRM technology to help them understand their audience better, including current customers, prospects, and even past customers. Ultimately, a CRM helps to efficiently manage customer relationships in order to streamline sales and improve profit. What [...]
Five Reasons You Need Marketing Automation in Your Insurance Agency
Timing is critical, especially when you work with customers looking to purchase quickly. Insurance is one of the most competitive markets in the industry. With our state-of-the-art marketing automation, Ricochet360 makes it easier to connect when timing is essential. Five Reasons You Need Marketing Automation in Your Insurance Agency [...]
Everything You Need To Know About Automated Dialing Laws
Everything You Need To Know About Automated Dialing Laws The Supreme Court ruled on April 1, 2021 that the TCPA only applies to auto dialing systems that have the ability to store or produce telephone numbers using a random or sequential number generator. This ruling is one example of [...]
What Can Predictive Dialer Systems Do?
What Can Predictive Dialer Systems Do? A robust predictive dialer system can be beneficial to any agency, company, and the like. They include a wide set of features that increase productivity and smoothen out workflows for any agency or sales team. Originally, predictive dialer systems aided call centers in [...]
The New Supreme Court Ruling on the TCPA Definition of an ATDS
Important: This is an informative post, not legal advice. Ricochet360 always suggests that you consult a lawyer and follow all of your local, state, and federal guidelines. The New Supreme Court Ruling - The TCPA Definition of an ATDS In a sweeping 9-0 unanimous decision on April 1, 2021, [...]