Why You Need an Auto Dialer System

Why You Need an Auto Dialer System What is an auto dialer? An auto dialer system is a great way to ramp up your team's productivity. There are numerous advantages to implement this type of system into your business. An auto dialer system is a software that queues numbers [...]

2021-02-24T17:26:48+00:00February 24th, 2021|Comments Off on Why You Need an Auto Dialer System

Why Your Marketing Should Be Automated

Why Your Marketing Should Be Automated When it comes to running your business operations, there are a large variety of tasks that can indeed be overwhelming. Balancing and fulfilling crucial tasks that support the business growth may be a larger role in itself. There just does not seem to [...]

2021-02-10T17:00:13+00:00February 10th, 2021|Comments Off on Why Your Marketing Should Be Automated

Top Five Industries That Can Benefit From A Predictive Dialer System

Top Five Industries That Can Benefit From A Predictive Dialer System   Predictive dialers are an intelligent system that estimates when a person is free to supply them with another call. It provides a constant supply of calls maximizing a person's talk time while making last connections. They screen out [...]

2021-01-27T17:09:31+00:00January 27th, 2021|Comments Off on Top Five Industries That Can Benefit From A Predictive Dialer System

The Fastest Auto Dialer Commercially Available

The Fastest Auto Dialer Commercially Available Finding the fastest Auto Dialer Software for your business can be quite challenging. Auto dialer systems are widely used in a number of outbound call centers for sales or service calls. While they can save time and operational costs, there are a lot [...]

2021-01-13T16:08:59+00:00January 13th, 2021|Comments Off on The Fastest Auto Dialer Commercially Available

Cloud Phone System: What Is It?

Cloud Phone System: What Is It?   A modern workplace calls for increased flexibility and productivity, and cloud phone systems keep up with these demands. So, what are cloud phone systems, how do they work, and are they phasing out traditional landlines? What Is A Cloud Phone System?   A cloud [...]

2020-12-17T17:00:06+00:00December 17th, 2020|Comments Off on Cloud Phone System: What Is It?

Are Voicemails Really That Important?

Are Voicemails Really That Important?   To some, it may appear like a waste of time to leave a prospect a voicemail. Many people do not take phone calls, have full voicemail storage, or use text messages as their primary form of communication. However, voicemails can be very helpful [...]

2020-12-02T17:00:04+00:00December 2nd, 2020|Comments Off on Are Voicemails Really That Important?

Leaving Perfect Voicemail Messages

With 80% of all sales calls landing in voicemail, it becomes imperative to master the art of leaving perfect voicemail messages. Leave weak voicemails, get weak results. Investing time upfront in your messages, mapping your message to your lead statuses, and practicing for smooth delivery will all pay off over time.

2019-08-28T20:35:39+00:00August 28th, 2019|Comments Off on Leaving Perfect Voicemail Messages

Customer Contact Week 2019 Sponsored by Ricochet360

Ricochet360 will be exhibiting at Customer Contact Week 2019 at The Mirage, Las Vegas. Learn how our auto dialer, cloud phone system, CRM and marketing automation platform can improve the performance of your call center.

2019-05-21T15:33:10+00:00February 18th, 2019|Comments Off on Customer Contact Week 2019 Sponsored by Ricochet360

Best Practices for Call Recording in Call Centers

"This call may be monitored or recorded for quality assurance purposes." Many people dread hearing this phrase in their personal lives, but it exists for good reasons. As a consumer, it's for our protection. As a call center operator, it's not only for our protection, but it also creates a framework for improving the performance of call center agents. To help you with your call center performance, we've assembled a few best practices for call recording in call centers.

2019-02-18T17:12:05+00:00June 19th, 2018|2 Comments

Sales Dialer System Types for Call Centers to Contact Leads

When selecting between sales dialers for your business or call center, you have a few different options. There are three main types of dialers, which each have strengths and weaknesses. We outline these three types of sales dialers for contacting leads and provide details regarding how each one may be best suited for your business or call center.

2020-06-29T15:17:37+00:00October 30th, 2015|Comments Off on Sales Dialer System Types for Call Centers to Contact Leads