All Ricochet360 customers are eligible for our free basic support plan. We also offer a comprehensive Premium Support option to get the most value from your Ricochet investment.
Standard Support Hours
Monday-Friday 6 a.m. – 6 p.m. Pacific Time
We have an online support center available through Ricochet360 for asking questions and submitting tickets. Online support is available 24 hours a day, 7 days per week.