The Smart Cloud Phone System
for Your Business
Ricochet360 Keeps You Connected with Your Customers
Put Your Phone System in the Cloud
Replace traditional land lines with a flexible cloud phone system. You can save money, time and hassles with a system that grows with you and alleviates maintenance and equipment. A cloud-based phone system is an ideal solution for growing businesses because it offers quick set-up and no additional hardware costs.
Ricochet’s Cloud Phone System will grow with your business,
allowing you to focus on running it.
At On Q Financial, we have loved using Ricochet360 to manage our lending teams’ leads. The platform is easy to use, has a simple design and top tier communication tools. It has increased our efficiency and helps us close more loans.
Ricochet360 Cloud Phone System Highlights
Click to Call
Multiply the number of calls and connections your team can make avoid misdials by dialing directly.
Skills Based Calling Queues
Have your best agents make calls to your best leads by region and time, maximizing production and results.
Have a few team members call on leads and transfer them to your best salespeople when they are ready to talk.
Call Center Scripts
With flexible scripting for inbound calls, you can build custom workflows to provide a smooth interactions.
Use your computer, mobile phone or a VOIP handset. All you need is an internet connection.
Users can manage their messages, voicemails, and more.
Keep track of the results in your call center with our dashboards and detailed reports.