Hello from the Ricochet360 Team!
We believe there’s a better way to manage marketing and sales. We’re excited to simplify sales management and processes for everyone through our software, education, and community. Simply stated, the Ricochet360 team’s mission is to help our customers sell smarter, and we’re obsessively passionate about creating tools to do that with speed, simplicity and rich functionality.
Beau leads all aspects of the product vision including: design, development, sales, & marketing. He has a strong passion for customer service and automation. In his spare time he enjoys learning new languages, traveling, and playing golf.
Steve has been a leader in the world of leads for quite some time, bringing expertise in the ecosystem to Team Ricochet. He’s a ridiculously hard worker and an avid sports fan…and his phone quacks.
As a VP of Product, Ian excels at organizing teams, solving problems, and making people laugh with bad jokes. As a surfer, he succeeds at getting sunburned and wiping out. At Ricochet360, he’s quickly becoming the go-to problem solver as he minds our product roadmap and shores up our development workflows.
Ricochet users are in good hands with Jaeson. He is a knowledgeable IT professional who can talk with users of all technical abilities and get their issues addressed (and lives for In & Out burgers).
Fernando lives by the old saying “code as if the guy who ends up maintaining your code will be a violent psychopath who knows where you live.” That’s great because we don’t have his home address. But seriously, Fernando is a key factor in the progress of Ricochet360 development.
Kristyna is the glue that keeps it all together. From making sure we have a world class system for tracking your needs to building out new customer service initiatives, she makes sure you get what you need when you need it.
Brayan is one of the masterminds behind Ricochet360, a skilled web developer and phone system “technician”. Brayan won our Halloween costume contest by being a dead ringer for Jack Sparrow. If you see him out on the town, offer him a pickleback.
There’s always one in every crowd… Ours is Meg. Yeah, she’s NORMAL. With the craziness around, Meg is our Executive Assistant who keeps the machine humming along. 100% powered by carrots and certified organic whatever crunches. She even knows what happens if you throw enough vegan cheese against a wall.
As our primary front end software engineer, Kelly creates easy-to-use and eye-catching user experiences in Ricochet360. He loves JavaScript, speaks Japanese and is a regular in our office memes (meaning he’s a fun dude to have around).
So many Ricochet360 developments pass Lucas’ radar, from the onboarding system to the mobile app to our own internal dashboards. If you’re asking, the answer is YES. Lucas, Lucas, Lucas.
Ryan’s helpful, patient attitude coupled with his engineering background make for a remarkable prototype for a Client Success Manager. “Rhino” also plays competitive Aussie rules football, so you know he’s pretty durable.
Rachel Parker
Patrick enjoys assisting and raising people in all aspects of operations and specialized workflows. With a long history as an Operations and Support agent by day, and a professional Esports competitor and event organizer by night, he’ll have all of your bases covered.
I work in the infrastructure area for more than 10 years. I always seek to improve my technical knowledge, together with the development of my skills and competences. I have great ease in leading and working as a team, so that there are efficient results for the company. As Dev Ops I have an innovative profile, always seeking to use the latest tools and technologies on the market.
Bruno enjoys software development, cybersecurity and new technologies. He loves bikes, games and programming, but don’t worry, he is “normal”.
Wellington enjoys investigating and contributing to problem-solving. He loves working as a team and studying new technologies that help ensure continuous improvement in the quality of products and processes.
I have worked as a QA Analyst since 2016. My mindset is always conditioned to evolve with my team and know that there is always a room for improvements in every kind of process. I also like to take some risks with dubious investments in cryptocurrencies and get mad at some online games.
Ana Júlia likes to exchange ideas, knowledge, and experiences to increase the quality and efficiency of the solution. She loves to learn new technologies and believes that good communication has the power to contribute to continuous improvement in the quality of products and processes.