Hello from the Ricochet360 Team!
We believe there’s a better way to manage marketing and sales. We’re excited to simplify sales management and processes for everyone through our software, education, and community. Simply stated, the Ricochet360 team’s mission is to help our customers sell smarter, and we’re obsessively passionate about creating tools to do that with speed, simplicity and rich functionality.
Beau leads all aspects of the product vision including: design, development, sales, & marketing. He has a strong passion for customer service and automation. In his spare time he enjoys learning new languages, traveling, and playing golf.
Steve has been a leader in the world of leads for quite some time, bringing expertise in the ecosystem to Team Ricochet. He’s a ridiculously hard worker and an avid sports fan…and his phone quacks.
Scott doesn’t sleep much. But when he does, he dreams about split testing, KPIs and other (very boring to most people) technical topics. He’s a part-time amateur youth baseball driver & psychologist too.
Ricochet users are in good hands with Jaeson. He is a knowledgeable IT professional who can talk with users of all technical abilities and get their issues addressed (and lives for In & Out burgers).
Jonathan’s outstanding customer service is well-documented on our website with 5 star reviews. He’s a die-hard Philadelphia Eagles fan and spends weekends perfecting recipes for smoked meats.
Ryan’s helpful, patient attitude coupled with his engineering background make for a remarkable prototype for a Client Success Manager. “Rhino” also plays competitive Aussie rules football, so you know he’s pretty durable.
Joey is a support and service industry guru with years of experience in customer service and a background in service desk, desktop support and operations. Don’t challenge him at video games. And on top of that, he also makes a killer cheesecake!
Our resident mortgage industry veteran, Ric is another high energy player on Team Ricochet. He loves basketball, mixed martial arts, cars, and collectible sneakers.
There’s always one in every crowd… Ours is Meg. Yeah, she’s NORMAL. With the craziness around, Meg is our Executive Assistant who keeps the machine humming along. 100% powered by carrots and certified organic whatever crunches. She even knows what happens if you throw enough vegan cheese against a wall.
As a product manager, Ian excels at organizing teams, solving problems, and making people laugh with bad jokes. As a surfer, he succeeds at getting sunburned and wiping out. At Ricochet360, he’s quickly becoming the go-to problem solver as he minds our product roadmap and shores up our development workflows.
Brayan is one of the masterminds behind Ricochet360, a skilled web developer and phone system “technician”. Brayan won our Halloween costume contest by being a dead ringer for Jack Sparrow. If you see him out on the town, offer him a pickleback.
Fernando lives by the old saying “code as if the guy who ends up maintaining your code will be a violent psychopath who knows where you live.” That’s great because we don’t have his home address. But seriously, Fernando is a key factor in the progress of Ricochet360 development.
As our primary front end software engineer, Kelly creates easy-to-use and eye-catching user experiences in Ricochet360. He loves JavaScript, speaks Japanese and is a regular in our office memes (meaning he’s a fun dude to have around).
So many Ricochet360 developments pass Lucas’ radar, from the onboarding system to the mobile app to our own internal dashboards. If you’re asking, the answer is YES. Lucas, Lucas, Lucas.
Kristyna is the glue that keeps it all together. From making sure we have a world class system for tracking your needs to building out new customer service initiatives, she makes sure you get what you need when you need it.