At On Q Financial, we have loved using Ricochet360 to manage our lending teams' leads. The platform is easy to use, has a simple design and top tier communication tools. It has increased our efficiency and helps us close more loans.
Next level system! I've been using other CRM systems for 15 years, and Ricochet is definitely the most advanced I have come across. The integration of your lead management system and phone service is a must. My old VOIP phones and lead management systems are like a rotary phone compared [...]
Great Customer Service! The best part of the software is how hands off it can be once finely tuned.
Ricochet is an all-in-one CRM solution. One company for all my CRM needs - I no longer have to deal with multiple vendors pointing fingers at one another!
I have been working with Speed to Contact's Ricochet program going on four months. Overall, it's intuitive, adaptable, and serves its intended purposes well. Our experience with customer service has been incredible. There have been many instances where we have required troubleshooting or assistance, and our account manager has always [...]
Ricochet offers a great phone platform for our call center. It allows our agents to reach twice as many leads with its ease of use and efficient dialing system.
The Great Rico! Lots of features and you can customize for your individual office needs. Good overall -- even better results. Likelihood to Recommend: 10/10
If I could give 10 stars, I would!!! Speed to Contact's remarkable customer service needs to be told to everyone!
I am amazed how fast we have been able to get back to our leads. Within a second of a web form being submitted, the lead management CRM is calling the lead and our sales team. As soon as we launched Ricochet, our lead to contact rate shot up.
Great service! My account manager helped me get started and answered all my questions.